Heather Ross-Boyd
Client Service Manager
Since joining us in 2008, Heather’s goal has been to ensure that we provide unparalleled service to our clients. Just a small sample of the work she handles includes welcoming clients at the office, setting appointments, getting Pat organized, managing projects, coordinating client events, and client service work such as address and beneficiary changes.
When asked what the best aspect of her job is she replies “The satisfaction gained from knowing that the office is running smoothly. Knowing that Pat is able to concentrate on his clients’ financial needs without having to worry if the office is running efficiently. Also, ensuring that the handling of our clients messages and financial information is always confidential and swift.”
To prepare for this position, Heather has worked in businesses ranging from Fortune 500 companies to family owned and run organizations. Her experience in Human Resources, Tax, Accounting, Purchasing, Marketing, Engineering, Service and Sales bring to the table the full spectrum of knowledge required to fill the shoes of such a complex position.
She was born and raised in Connecticut and attended Norwalk Community College, Central Connecticut State University, and Sacred Heart University where she studied Business Administration with a concentration in Accounting.
Family:
Heather moved to Columbia 4-1/2 years ago with her husband, Donald and their three dogs (“The Boys”). She has a son & step-son (one grandson & a granddaughter due in July 2009) who live in Connecticut; a daughter, son-in-law and grandson who reside in Columbia, and a step-daughter who resides in North Carolina
Please do not hesitate to call or email Heather for any of your needs!
Please click below to email Heather directly at:
Heather@SCPreservation.com
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